Size of Images
All sizes of images are rounded up to the nearest dimensions (cm), exact sizes are available on requestShipping & Returns
PigmentMart and Snowflake refers to the the art gallery and the management operating it. ArtWork refers to all the crafted work that can be found on PigmentMart, including but not limited to original paintings, and prints.
- Customers are responsible for reviewing and ensuring PigmentMart receives the complete and correct address information for shipping purposes.
- Payment is required in full prior to processing orders.
- Please note, that your country may add duty on your purchase, please get information first!
Replacements & Refunds
Customer satisfaction is paramount with PigmentMart. In all cases we will try to ensure that all customers receive the service they deserve. In some instances it may be necessary for PigmentMart to replace or refund damage prints. Below are general guidelines that PigmentMart follows in servicing our customers.
Notice of damaged merchandise must be submitted to PigmentMart in writing within 72 hours upon documented delivery date by the shipping courier. Damaged artwork needs to be returned to PigmentMart for inspection before refunds or replacements can be submitted. In some instances, PigmentMart may waiver this requirement upon discretion of PigmentMart management. Upon contacting PigmentMart further details on replacement procedures will be provided. Please keep the original packing as the courier company may well need sight of it. If you have any doubts about the condition when you receive it sign it as unchecked.
PigmentMart is not responsible for damage accrued to artwork after they have been delivered and caused by the customer or a third party. Third parties may include but is not limited to framers, retail establishments, or a second order customer.
Grounds that are not acceptable reasons for replacement or refund include but are not limited to differences in color tones or hues than expected, substrate properties, smudging, fingerprints or scratches that occur due to your handling, direct exposure to the elements such as heat and moisture, late deliveries or incorrectly submitted shipping addresses.
If you are not satisfied with your purchase, PigmentMart will refund your money.
Notice of the unwanted merchandise must be submitted to PigmentMart in writing within 24 hours upon documented delivery date by the shipping courier and the product must come back within 20 days from the date of receipt and must be sent back in the same condition.
Delivery
The delivery of your Painting will be arranged as soon as full payment has been received by us, if payment is by credit and debit card this will be as soon as the payment has been authorized.
If we incur additional costs for delivery we will advise you as to those and the weight and size prior to shipping. Paintings are mostly sold unframed.
CopyrightAll copyright of text, designs, images are the property of Andras Virag, any infringement will be pursued.
A Special Note About Children
Children (persons under the age of 18) are not eligible to use the Site unsupervised and we ask that children do not submit any personal information to us. If you are under the age of 18, you may only use this Site in conjunction with and under the supervision of your parents or guardians.
